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Illustration for “Did they give it back to you?”

Spanish dialogue with translation · B1 · 14 lines

¿Te lo han devuelto? Did they give it back to you?

Comic · 14 panels

Panel 1 of 14 for “Did they give it back to you?”: “Girl, what about the backpack? Did they give you your money back in the end?”
  1. Lucía

    Tía, ¿y la mochila? ¿Al final te han devuelto el dinero?

    Girl, what about the backpack? Did they give you your money back in the end?

Panel 2 of 14 for “Did they give it back to you?”: “Yes, finally! They gave it back to me yesterday, and the shipping money too.”
  1. Ana

    ¡Sí, por fin! Me lo devolvieron ayer, y el dinero del envío también.

    Yes, finally! They gave it back to me yesterday, and the shipping money too.

Panel 3 of 14 for “Did they give it back to you?”: “Thank goodness! And how did you manage it?”
  1. Lucía

    ¡Menos mal! ¿Y cómo lo has conseguido?

    Thank goodness! And how did you manage it?

Panel 4 of 14 for “Did they give it back to you?”: “I wrote them a very serious letter, with "Dear Sir or Madam" and "Sincerely." Look, I'll show it to you.”
  1. Ana

    Les escribí una carta muy seria, con «Estimados señores» y «Atentamente». Mira, te la enseño.

    I wrote them a very serious letter, with "Dear Sir or Madam" and "Sincerely." Look, I'll show it to you.

Panel 5 of 14 for “Did they give it back to you?”: “Let's see… "Therefore, I request a refund." Wow! You sound like a lawyer. Did you write it all by yourself? (to a woman)”
  1. Lucía

    A ver… «Por lo tanto, solicito el reembolso». ¡Qué fuerte! Pareces una abogada. ¿La escribiste tú sola?

    Let's see… "Therefore, I request a refund." Wow! You sound like a lawyer. Did you write it all by yourself? (to a woman)

Panel 6 of 14 for “Did they give it back to you?”: “Almost. I read it to Dani, and he checked it for me.”
  1. Ana

    Casi. Se la leí a Dani y él me la revisó.

    Almost. I read it to Dani, and he checked it for me.

Panel 7 of 14 for “Did they give it back to you?”: “And what did they answer you?”
  1. Lucía

    ¿Y qué te respondieron?

    And what did they answer you?

Panel 8 of 14 for “Did they give it back to you?”: “The head of customer service called me directly. She apologized and explained everything to me: "It was a system error."”
  1. Ana

    Me llamó directamente la responsable de atención al cliente. Me pidió disculpas y me lo explicó todo: «Ha sido un fallo del sistema».

    The head of customer service called me directly. She apologized and explained everything to me: "It was a system error."

Panel 9 of 14 for “Did they give it back to you?”: “Lucky you! I ordered a thirty-euro cream on a website, and they sent me a sample. A sample!”
  1. Lucía

    ¡Qué suerte! Yo pedí una crema de treinta euros en una página web y me enviaron una muestra. ¡Una muestra!

    Lucky you! I ordered a thirty-euro cream on a website, and they sent me a sample. A sample!

Panel 10 of 14 for “Did they give it back to you?”: “What a disappointment! And you didn't complain?”
  1. Ana

    ¡Qué decepción! ¿Y no reclamaste?

    What a disappointment! And you didn't complain?

Panel 11 of 14 for “Did they give it back to you?”: “I wrote to them, but they didn't even answer me. And they charged me for the cream, of course.”
  1. Lucía

    Les escribí, pero ni siquiera me respondieron. Y la crema me la cobraron, claro.

    I wrote to them, but they didn't even answer me. And they charged me for the cream, of course.

Panel 12 of 14 for “Did they give it back to you?”: “Well, if I were you, I'd write to them again. You have the right to a refund.”
  1. Ana

    Pues yo que tú, les escribiría otra vez. Tienes derecho al reembolso.

    Well, if I were you, I'd write to them again. You have the right to a refund.

Panel 13 of 14 for “Did they give it back to you?”: “Hey, what about your letter? Can you send it to me?”
  1. Lucía

    Oye, ¿y tu carta? ¿Puedes enviármela?

    Hey, what about your letter? Can you send it to me?

Panel 14 of 14 for “Did they give it back to you?”: “Sure, I'll send it to you right now. But change "backpack" to "cream," OK?”
  1. Ana

    Claro, te la envío ahora mismo. Pero cambia «mochila» por «crema», ¿vale?

    Sure, I'll send it to you right now. But change "backpack" to "cream," OK?

Grammar for this text

Te la, me la, me lo. With a friend it's te: te la enseño (I'll show it to you; la = la carta), te la envío (I'll send it to you). Él me la revisó (he checked it for me). Me lo devolvieron (they gave it back to me): lo = el dinero.

Se la leí a Dani (I read it to Dani). Se stands for le (to him), and a Dani makes it clear who.

Enviármela = enviar + me + la. You can also say ¿Me la puedes enviar? It means the same thing.

La crema me la cobraron. The thing comes first and is repeated with a pronoun: "the cream, they charged me for it".

Me lo explicó todo (she explained everything to me): with todo, Spanish speakers almost always add lo.

Small things. Yo que tú, les escribiría gives advice: "if I were you" (unit 5). Ni siquiera — not even. Tía and qué fuerte are only for friends: they don't belong in a letter to a store.

Words and grammar of the unit: Return a purchase and make a complaint.

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